Frequently Asked Questions

Where is Platinum Self Storage located?
Platinum Self Storage is located at 4851 Estes Parkway in Longview, Texas.
What time can I access my storage unit?
Once you sign a lease you’ll have access to your storage unit 24 hours a day, 7 days a week.
What types of leases are offered?
Our leases are available on a month-to-month basis. Store with Platinum Self Storage for however long you need. No long-term obligations, contracts, or unfair fees.
How do I pay my storage bill?
Pay your storage bill online once you sign up for an account or stop by the facility 24/7 to use our on-site kiosk.

Is the facility safe and secure?
Platinum Self Storage is gated with keypad entry and exit. We also have video cameras surrounding and monitoring the facility 24/7 along with LED lights making it easy to see during your late night visits.
How do I determine which unit size to rent?
We offer a variety of unit sizes to accommodate any self storage need. Call to speak with one of our storage experts. Be sure to have an idea of what you want to store so that we can get you an accurate unit suggestion.
Do you offer climate controlled units?
We do offer affordable climate controlled units. Store any weather-sensitive item to ensure it stays in great condition in the Texas heat. Climate controlled units protect your belongings from intense humidity and temperature levels throughout the year.
Am I able to store my vehicle at Platinum Self Storage?
We offer affordable and secure indoor vehicle parking.
Is the facility near any local colleges or universities?
LeTourneau University is about 3.5 miles away from Platinum Self Storage.